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#CLICKSEND EMAIL TO SMS HOW TO#

When customers respond with their choice of service, they ask whether it’s for a Sedan or SUV (again, both configured as keywords).‘Express Wash’ and ‘Platinum Wash’ are configured as SMS keywords. Send a message whenever they receive an enquiry – they then ask which service.In the example above, Crystal Car Wash has set up the following rules. User journey: what information do you need from users? What keyword do you want them to respond with? Depending on their reply, is there further information that you or they need to continue with your service?.FAQs: what types of messages are your customers already sending you? Are you spending a lot of time answering the same questions?.Here’s what you need to consider when building your SMS autoresponder: The car wash company could get all the details needed to give an accurate quote within minutes of the original enquiry – without physically typing out messages for every customer. All with inbound rules.Ĭheck out this example of a typical journey for booking a car wash service via text message. Create a multi-level campaign with an SMS autoresponderĬreate an SMS autoresponder to provide near-instant replies for common questions, or to ask the routine questions you need to know when providing a service. This is the basic building block to create an autoresponder. Inbound message rules can be used to reply to all messages, or only messages that contain a particular word or phrase by choosing SMS keywords.

Inbound – fire off messages when you receive a message.Contact-based – trigger messages when a new subscriber is added to your contact list.Time-based – send messages at regular intervals.In the ClickSend Dashboard you can set up automations based on time, contacts or inbound messages. It’s great for starting out with automations and you can even build an auto-responder to quickly answer FAQs faster or ask for more information. Use our Dashboard, for no-fuss, simple text message automations. Let’s dive right in to which option is right for your business.ġ. Get coding: build your own fully customised solution.Indirect integration: use a no-code/low-code platform to add SMS to almost any application.

Direct integration: connect SMS directly to the applications you already use in a few clicks.Web portal: set up automations in your web browser via our online Dashboard.

#CLICKSEND EMAIL TO SMS HOW TO#

How to set up automated SMS – 4 different ways We’ll show you different ways you can set up text automation for your business. While messaging automation may sound very technical, it doesn’t have to be. Reach more customers with the same ease, so your messages reach the right people at the right moment.įind out how different teams can use workflow automations to improve productivity.

Scalability: as your business grows, so will your message volume.

Consistency: maintain regular communication by automating messages for various purposes, to give your customers timely information.

Customer engagement: personalise messages to specific customer actions, increasing engagement and building a stronger connection with your audience.

With straightforward implementation, messaging automation is accessible even for businesses with minimal technical resource.

Ease of setup: start with basic trigger and action rules, or scale up to custom solutions.

Time efficiency: save time by sending messages automatically, allowing your team to focus on high-priority tasks.

Take back hours of your day by setting up set-and-forget communications. Why your business needs text automationĪutomation is really a game-changer. Businesses use text message automations to: With SMS automation, you can fire off text messages automatically depending on particular customer behaviours or events. It’s a powerful tool that sends text messages automatically to a predefined list of recipients based on specific conditions. In this article, we’ll explore different ways you can set up text message automation for your business, making it accessible and effective for everyone. Sounds great right? With SMS automation, this becomes a reality. Send messages at precisely the right moment, at any time, with no extra effort from you.